Refund Policy | UK IPTV

30-day refund offer: The service states that customers may request a refund within 30 days of purchase. Contact us with your order reference and purchase date within that period. This policy does not limit mandatory consumer rights.

Last updated: 4 October 2026

How to submit a request

Contact the service through the Contact Us page as soon as possible. Include your order reference, purchase date, subscription term and a short explanation of the issue. Do not send payment card details or passwords.

How requests are considered

Submit your request within 30 days of purchase and include your order reference, purchase date and a short explanation. The 30-day offer applies to the subscription payment. Any separate app or third-party purchase is governed by that seller’s terms. Applicable statutory rights remain unaffected.

If you experience a technical issue, describe your device, app and troubleshooting steps so support can understand the problem. Raising a support request does not remove any rights you may have under applicable law.

Cancellation and subscription expiry

The service describes subscription payments as one-time payments with no contract. Confirm the selected term, expiry and any renewal behaviour during ordering. The current options are shown on the UK IPTV page.

Consumer rights

This policy does not affect mandatory consumer rights or remedies that apply to your purchase. If you believe a statutory right applies, explain the circumstances when contacting the service and consider seeking advice from an appropriate consumer organisation.

Contact

For a refund or cancellation enquiry, visit Contact Us. You may also wish to review the Terms and Conditions and Privacy Policy.